Loaves & Fishes is hiring: Operations Manager and Warehouse Assistant

Operations Manager

The Operations Manager at the Charlottesville-area’s largest charitable food distribution agency establishes and implements best practices for receiving, distributing, and disposing of food and other donations and ensures food and warehouse safety. The Operations Manager trains and supervises warehouse staff, ensures appropriate storage for perishable and shelf-stable food, and maintains facility, property, supplies, and equipment. The Operations Manager is responsible for adjusting distribution processes, hours, staffing, and procedures to accommodate changes in food availability or client needs, participates in sourcing new food providers, and sets customer service expectations for the team. The Operations Manager serves in a leadership role working closely with the Executive Director.

Qualifications

Management/supervisory experience (minimum 3 years) in supermarket or high-volume retail environment
Warehouse experience (minimum six months) including operating warehouse equipment: forklift, pallet jacks, balers
High school diploma or GED equivalent; Bachelor’s degree preferred
Excellent customer service skills
Interpersonal and leadership skills, relationship building experience
Effective oral and written communication skills
Able to work well individually, with little or no supervision, and in a team environment
Excellent organizational skills, detail-oriented
Able to apply critical thinking and root cause techniques to solve challenges
Able to manage multiple projects simultaneously and independently
Understanding of budgets and impact on business
Basic computer (Microsoft Office and Teams) and math skills and willingness to learn pantry’s technology
Able to lift and carry objects weighing up to 25 pounds routinely and up to 60 pounds frequently
Willingness to fulfill other warehouse roles, including driving 24’ box truck (clean driving record, CDL not required) when needed

Successful candidates will be able to communicate effectively and work collaboratively with diverse people, including other staff, grocery store personnel, and volunteers of all ages and backgrounds. Position requires someone who is a hard worker who can be pleasant and patient but firm when interacting with others.

Duties

Warehouse Management

Lead, train, and supervise warehouse staff to
- Ensure retail donations are picked up according to stores’ guidelines; weighed, tracked, and reported to Feeding America; and stored and/or disposed according to perishability and distribution priority.
- Use and reinforce First In, First Out food distribution and food safety guidelines and uphold company policies
- Monitor equipment (coolers/freezers, box trucks, forklift, pallet jacks, and baler) functionality and request service where needed
- Use best practices for storage and safety
- Monitor and identify supplies needed for effective warehouse operation
Lead quarterly inventory process, oversee recording in Link2Feed database, and compile and submit monthly USDA distribution reports to BRAFB.
Work with Dietitian to order, receive, and distribute USDA commodities and donated or purchased food
Work with Executive Director to evaluate options for purchasing food not available through donations or BRAFB

Food Distribution

With Dietitian, identify food for each distribution, ensuring equitable amounts for anticipated visitors and household sizes. Identify available food to replace depleted supplies.
Work with volunteers to sort and stock food in preparation for distributions.
Review any distribution limitations/changes with onsite distribution staff and volunteers. Ensure proper labeling of USDA foods to ensure compliance with distribution requirements. Advise parking lot supervisors on best practices for drive-through distributions.
If closing after distribution, make sure all food is safely stored, all trash is emptied and debris cleared, floors swept. Secure all equipment, make sure all doors are locked, lights out and gate locked when exiting.

Facility Management

Ensure that warehouse equipment is maintained for safety and correct operation; that building and refrigerators/freezers are kept clean and in working order; and that parking lot and property are maintained

Subdistribution of donations

Identify donations not appropriate for distribution to pantry clients (industrial-sized food, mattresses, furniture, excess produce) and work to give to community partners for donation to those they support

USDA Compliance

Ensure Loaves & Fishes’ compliance with US Department of Agriculture (USDA) and Virginia Department of Agriculture and Consumer Services (VDACS) rules for The Emergency Food Assistance Program and the Commodity Supplemental Food Program, including proper storage and storage temperatures, distribution to qualified individuals, and monthly reporting on commodities distributed.

Strategic Initiatives

Work with Executive Director, staff, and board to plan for and implement changes to operations where needed

Salary range: $60,000-$65,000/year

Benefits: Paid Time Off, health insurance, paid holidays

Loaves & Fishes is an Equal Opportunity Employer and does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, color, national origin, disability, age, religion, gender, sexual orientation, marital status, or veteran status, or any other status protected by applicable law. Whenever possible, the company makes reasonable accommodations for qualified individuals with disabilities to the extent required by law.

To apply, complete and send Loaves & Fishes’ application to This email address is being protected from spambots. You need JavaScript enabled to view it.

Full-time Warehouse Assistant

Local non-profit food pantry seeks an organized and motivated Warehouse Assistant to join our team. The Warehouse Assistant will work with the Operations Manager, Dietitian and Produce Assistants, and numerous volunteers to ensure efficient food rescue and distribution to under-resourced people from Charlottesville and surrounding communities.

JOB DUTIES
Food Distribution
• Learn and apply safe food handling practices and follow all health and safety procedures and regulations
• Receive, weigh in/out, and record items received and distributed to pantry visitors and partners
• Safely move to and store food in proper areas according to type (dry storage, refrigerators, freezers, etc.)
• Assist on-site volunteers with sorting, food packing & distribution responsibilities
• Assist with preparation for food distribution, delivery programs and partner agency reallocation

General
• Operate and maintain warehouse equipment and assist with general warehouse cleanliness and organization
• Stock items and assist with inventory counts
• Return food and equipment to proper storage and secure building at closing
• One day each week: pick up donations with company truck from designated partner grocery stores and agencies. The Warehouse Assistant is back-up driver when the primary driver is unavailable.

SKILLS REQUIRED
Grocery warehouse experience preferred but not required
Able to operate 24-ft. box truck, forklift, power and manual pallet jacks, cardboard baler
Does not require CDL, but candidate will need a valid US driver’s license and a clean driving record
Will train and certify in operation of forklift & warehouse equipment
Physically able to lift 65 pounds or more
Able to work flexible hours: position requires Tuesday and Thursday evenings and some Saturday mornings.
Basic proficiency with computers using Microsoft Office, email and internet preferred
Must be adaptable and able to work independently, efficiently, and productively in a fast-paced environment
Must be at least 18 years old and authorized to work in the U.S.
High School diploma or equivalent (required), college or some college (preferred)
Excellent interpersonal communication and listening skills required.
Must possess good organizational skills and a proactive mindset.

Successful candidates will be able to communicate effectively and work with diverse people, including staff, pantry visitors, grocery store personnel, and volunteers of all ages and backgrounds. Successful candidates must be pleasant but firm and patient when interacting with others and maintain high attention to detail.

Benefits: Paid holidays, vacation, and health insurance

To apply, complete and send Loaves & Fishes’ application to This email address is being protected from spambots. You need JavaScript enabled to view it.